Thank you for shopping with Velmorah Shop. We are committed to delivering your orders quickly, safely, and efficiently across the UAE.
📦 Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Delivery Time
Dubai: 1–2 business days
Other Emirates (UAE): 2–4 business days
Delivery times may vary depending on location and external factors.
💰 Shipping Charges
Dubai: AED 20–25
Other Emirates: AED 25–35
Shipping charges will be displayed at checkout before payment.
💵 Cash on Delivery (COD)
We offer Cash on Delivery (COD) across the UAE.
❗ Delivery Issues
Please ensure your address and contact details are correct.
If delivery fails due to incorrect information, re-delivery charges may apply.
📦 Failed Deliveries
If the customer is unavailable, the courier will attempt delivery again.
After multiple failed attempts, the order may be canceled.
🔄 Changes & Cancellations
Orders can only be modified or canceled before dispatch.
Once shipped, changes are not possible.
📞 Contact Us
If you have any questions about shipping, feel free to contact us:
Velmorah Shop Support Email: velmorahshop@gmail.com
Phone: +971 547832406
We appreciate your trust in Velmorah Shop and aim to provide the best shopping experience.
